Payments

Pay online when you place the order, or in cash when it reaches your door. Whichever you choose, the amount you see at checkout — including the delivery fee for your address — is the amount you pay.

Ways you can pay

• UPI — Google Pay, PhonePe, Paytm, BHIM or any UPI app.
• Cards — Visa, Mastercard and RuPay debit and credit cards.
• Net banking — all major Indian banks.
• Cash on delivery — pay the rider in cash when your order arrives.

We do not currently accept wallets, pay-later services, EMI or international cards.

How your payment is handled

Online payments are processed by Razorpay, an RBI-authorised payment gateway. Your card and banking details are entered on Razorpay's secure page and are never stored on FishMe's servers — we only receive confirmation that the payment succeeded.

Weight adjustments

Fresh fish is cut and cleaned to order, so the final weight can differ slightly from what you selected. Your invoice reflects the weight actually packed, and any difference is settled against your payment before dispatch.

If a payment fails

If money leaves your account but the order does not appear, do not pay again. Failed payments are reversed by your bank, normally within 5–7 business days. Send your order number and the bank reference to support@fishme.in and we will trace it with the gateway.

Questions about a bill or a refund? Our Support Center lists every way to reach us.